Privacy and Data Protection Policy for Trichome
Introduction
Trichome is dedicated to upholding the privacy and security of personal and health information for our patients, employees, and stakeholders. This policy is designed in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), health records legislation, and specific regulations governing medicinal cannabis in Australia.
Collection of Information
Personal and Health Information
We collect personal information necessary for patient consultations, dispensing medicinal cannabis products, and for healthcare service provision, including:
- Personal identification details (e.g., name, address, contact information)
- Detailed health information, including medical history, current conditions, and specific requirements for medicinal cannabis treatment
- Prescription information and details of medicinal cannabis products dispensed
Consent and Collection
- Collection of sensitive health information will always be conducted with patient consent, ensuring patients are informed about what information is being collected, the purpose of its collection, and how it will be used and disclosed.
Use and Disclosure
Personal and health information collected by Trichome is strictly used for the intended purposes of providing medicinal cannabis consultations, dispensing products, and related healthcare services. This includes:
- Assessing patient eligibility and suitability for medicinal cannabis treatment
- Processing prescriptions and dispensing medicinal cannabis products
- Compliance with legal and regulatory requirements specific to medicinal cannabis
Information will not be disclosed to third parties without explicit patient consent, except in circumstances required or authorized under Australian law or specific regulations related to medicinal cannabis.
Data Security and Storage
Given the sensitive nature of the information Trichome handles, we implement robust security measures:
- Secure storage solutions for both physical and electronic records, ensuring protection against unauthorized access, loss, or breach
- Advanced protocols for all digital patient records and communication channels
- Regular audits and updates to security practices to address new and emerging threats
Access, Correction, and Rights
Patients have the right to:
- Access personal and health information held by Trichome
- Request correction of any inaccuracies in their information
- Be informed about how their information is used and disclosed
Requests for access or correction should be directed to Trichome’s Privacy Officer.
Medicinal Cannabis Specific Considerations
- We acknowledge the sensitivity and confidentiality required in handling information related to medicinal cannabis treatment. All staff are trained in specific privacy considerations relevant to medicinal cannabis, ensuring compliance with all legal and ethical standards.
Complaints and Contact
Trichome is committed to resolving any concerns regarding privacy and data protection swiftly and effectively. Complaints should be addressed to:
Privacy Officer
Zahraa Hassan
info@
Policy Review and Updates
This policy will be reviewed annually and updated as necessary to reflect changes in legislation, industry standards, and operational practices, ensuring ongoing compliance and protection of privacy.